Again, if it’s been fewer than 21 days since you’ve filed, the representatives unfortunately will not be able to provide you with any additional information. One of the most common reasons to call IRS customer service is to check your refund status. Log in to TurboTax Why Would You Call IRS Customer Service? Check Refund Status local time, so calling as soon as they open in your area might be beneficial. The IRS customer service hours are from Monday through Friday, 7 a.m. To help minimize your wait time, consider calling first thing in the morning or right before the IRS customer service line closes for the day. While it would be nice to call and immediately have a representative answer your call, it’s more realistic to expect long wait times, especially during the peak of tax season. Be Ready…to WaitĪlthough your tax questions are important and are valued as such, keep in mind the sheer volume of callers that also have questions or concerns about tax-related items. Again, the best phone number to reach an IRS customer service representative is 80, but using one of the more specific phone numbers listed above might help reduce your hold time and get you to a resolution more quickly. It’s important to select the correct number from the list above for your circumstance. Having this information on hand will ensure a smoother conversation with the representative and will help them to help you with your questions.
Social Security numbers and dates of birth for those listed on the tax return. Any notices or letters from the IRS that you’ve received. Be sure to have the following information handy before you call the IRS: Remember that just because you’ve reached a live person, they don’t necessarily know the ins and outs of your specific situation. Get Preparedīeing prepared before you call the IRS is the best way to ensure you’re receiving the help you need once you have a representative on the line. Therefore, it might still be necessary to call the IRS after checking this tool to get additional information. While this tool is helpful to understand your status, it does not explain the reasons for a delayed refund, how quickly your refund will be processed or any steps that are needed from you to address a delay. To access this information, you’ll need to have your Social Security number, filing status and the expected refund amount. This will show your most recent tax return with a status of either Refund Received, Refund Approved or Refund Sent. To quickly check your refund status, you can use the IRS’s Where’s My Refund tool to help avoid an unnecessary phone call. The request to have tax forms be mailed to you (unless you call 80). Complaints about taxes or tax-related issues. Checking your refund status if it’s been fewer than 21 days since you’ve filed. In addition, there are certain topics that IRS customer service representatives will not address on the phone, including: This is mostly due to the volume of callers if you can find your solution without having to wait on hold, this might be the best option for you. Using the IRS website is often the first best resource for any questions and concerns you might have. Below are a few steps you can take to efficiently contact an IRS customer service representative. It’s important to keep in mind that between tax returns, stimulus payments, tax levies and other tax questions, there are many Americans who need to get hold of the IRS, likely at the same time you are. Once you’ve determined that you want or need to contact the IRS, there are a few steps you can take to make this process as smooth as possible. This not only saves you time in the long run but will also help the IRS customer service team best assist you. While the above list can seem lengthy, it’s important to note the correct phone number for your reason for calling. Business and Specialty Tax Line and EIN Assignment: 80. Questions about Earned Income Credit : 80. Check status of a tax refund being held: 86. Schedule an appointment with a local IRS office: 84. Verify, pay off or resolve a tax lien: 80. Request IRS to mail you paper tax forms: 80. Check status of an amended tax return: 86. Below is a list of phone numbers for the different departments of the IRS: While the main number that individuals will likely use to contact IRS customer service is 80, there are several other, more specific phone numbers available that might fit your situation a little bit better. Speak to turbotax representative how to#
Table of Contents IRS Customer Service Numbers How to Contact the IRS Why Would You Call IRS Customer Service? Other Ways to Get Tax Help IRS Customer Service Numbers
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